User Terms

Last Updated: September 10, 2025 These Terms of Service ("Terms") govern your use of the https://www.sender.realtydawn.com website and the services provided therein (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services. 1. Acceptance of Terms By using our Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of an organization, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these terms. In that case, "you" and "your" will refer to that organization. 2. Description of Service https://www.sender.realtydawn.com is a marketing platform that provides businesses with access to the WhatsApp Official Cloud API for sending and receiving messages with their customers. Our services include, but are not limited to, message template creation, contact management, and analytics. 3. User Responsibilities You are responsible for your use of the Services and for any content you provide, including compliance with applicable laws, rules, and regulations. You should only provide content that you are comfortable sharing with others. You agree not to misuse our Services or help anyone else to do so. This includes, but is not limited to, the following: Violating any applicable laws or regulations. Sending unsolicited or unauthorized advertising, promotional materials, or spam. Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity. Using the Services to store or transmit any content that is infringing, libelous, or otherwise unlawful or tortious, or to store or transmit material in violation of third-party privacy rights. Attempting to gain unauthorized access to our Services, user accounts, or computer systems. 4. Compliance with WhatsApp Policies Your use of the Services is subject to your compliance with the WhatsApp Business Messaging Policy and all other applicable WhatsApp terms and policies. We are not responsible for any violations of these policies by you or your end-users. Failure to comply with WhatsApp's policies may result in the suspension or termination of your access to the Services. 5. Intellectual Property We own and retain all rights, title, and interest in and to the Services and our website, including all related intellectual property rights. We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services in accordance with these Terms. You retain all rights, title, and interest in and to the content you submit through our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content in connection with providing the Services. 6. Payment and Fees You agree to pay all fees and applicable taxes in connection with your use of the Services. We reserve the right to change our prices and to institute new charges at any time, upon notice to you, which may be sent by email or posted on the website. Your use of the Services following such notification constitutes your acceptance of any new or increased charges. 7. Privacy Our Privacy Policy describes how we handle the information you provide to us when you use our Services. You understand that through your use of the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information. 8. Termination We may terminate or suspend your access to our Services at any time, for any reason, and without warning. Upon termination, you continue to be bound by these Terms. 9. Disclaimers and Limitations of Liability The Services are provided "as is" and "as available" without any warranties of any kind. We do not warrant that the Services will be uninterrupted, timely, secure, or error-free. In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Services; (b) any conduct or content of any third party on the Services; or (c) unauthorized access, use, or alteration of your transmissions or content. 10. Governing Law These Terms and any action related thereto will be governed by the laws of India without regard to or application of its conflict of law provisions or your state or country of residence. 11. Changes to Terms We may revise these Terms from time to time. The most current version will always be on our website. If we make a change to these Terms that, in our sole discretion, is material, we will notify you via a method we deem appropriate. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms. 12. Contact Us If you have any questions about these Terms, please contact us at admin@realtydawn.com.